![]() Add more details to the memo, if needed (the Add Detail button). ![]() If the credit memo is not taxable, leave the Tax Category field blank. Selecting it implies that sales taxes are applicable to the credit memo. Optionally, you can specify the discount you are giving to a customer (the Discount Amount field).Using the Service Quantity, Unit of Measure and Price fields, enter the corrected information (for example, updated price or quantity in a line of the billing order you are adjusting with this memo).For example, a memo detail may be a reference to a line in the billing order you are adjusting with this memo. Specify Description of the memo detail you are creating.The adding credit memo detail window is displayed. Optionally, specify the document that you want to correct with this memo in the Adjusted Document field.From the window that opens, select a sales person. If necessary, click next to the Sales Person field.From the window that opens, select a sales branch. If necessary, click next to the Sales Branch field.Type a free-form description into the Description field.Skip the Document # field as the number will be assigned automatically.From the window that opens, select a customer account for which the memo is created. The adding new credit memo dialog window is displayed. The list of issued credit memos appears on the screen. ![]()
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